Shipping policy

 

WHISKER HUT'S SHIPPING POLICY

At Whisker Hut our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the United States, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the warehouse for dispatch within 24 hours after the order is placed. The warehouse will then process the orders, which could take an additional 2–4 days.

• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery is not currently offered. Unless unforeseen circumstances occur such as product inventory availability, United States orders are shipped by USPS, which stands for US Postal Service. After processing and leaving the warehouse, items usually take between 4-7 days to arrive but in unusual circumstances, it could take up to 14 days to arrive at your shipping address.

While our products are shipped from within the United States, in rare cases it could take up to 14 days to for you to receive your order. Upon any unexpected delays, you will be notified via email. We will strive to give you as much notice as possible if this occurs.

Within 3-4 days after ordering, you will be provided with a tracking number along with a link to follow the progress of your expected delivery date. If you have not received your order within the allotted time, you should contact us directly via email at support@whiskerhut.com.